Our endeavor is to provide you with concern free shopping experience. We do our best to reach your ordered item on time and in perfect condition. In rarest of circumstances if the item delivered does not match the item ordered or there is any defect found with the same then immediately register your complain over mail i.e. firstname.lastname@example.org . Our customer support team shall get back to you within 24 working hours. Complaint should be raised within 7 days from receipt of item. You may also call us at 1800 419 2000 1 (TOLL FREE) for any assistance. Wherever the product needs installation by Manufacturer, for example in Electronics, request you to raise the service request on the provided numbers. In such cases please do not open the package.